Your customers don't forget your shop.
They forget their next service.
Meccora keeps every customer connected to your shop with automated email and SMS reminders, complete vehicle history, and follow-ups for the work they put off — so more of them come back to you instead of the shop down the road.
Meccora Introduction
A two-minute overview of how the platform works.
QR Self-Registration
How customers add themselves and their vehicle at the counter.
Follow-up is the first thing to slip on a busy day
Most independent shops are focused on today's cars. There's rarely time to call customers when their next oil change, brake service or inspection is due — so they drift, forget, and eventually book somewhere else.
- Every logged service schedules its own reminders — 30 days before, 15 days before, and on the due date.
- Declined work doesn't disappear. Flag it once and Meccora keeps it on your dashboard until you follow up.
- Lapsed customers resurface. See who hasn't been in for 6–12 months before they're gone for good.
Everything a small shop needs to keep customers — and nothing it doesn't
One simple dashboard for records, reminders and the revenue you're leaving on the table.
Automated reminders
Email on every plan, SMS on higher tiers. Three touches per service, sent in English or French, with real-time delivery status and failure alerts.
Deferred-work recovery
When a customer declines recommended work, staff flag it with an estimated value. It stays on the dashboard as real money to win back — not a note that gets lost.
Customer & vehicle history
Every customer, vehicle, VIN and past service in one place. Pull up a full history in seconds at the counter or on the phone.
Revenue & pipeline dashboard
See customers, vehicles, services this month, billed revenue and projected income from upcoming due services and deferred work — at a glance.
Invoices
Generate, print or email an invoice from any service record — line items, cost and tax. You still take payment on your own terminal; Meccora keeps the record.
QR self-registration
Print one QR code for the counter. Customers scan it and enter themselves and their vehicle — no staff data entry, and it counts as a valid SMS consent method.
Turn "not today" into next month's booking
A customer declines $400 of brake work. Your tech flags it in the service record with an estimated value. Meccora keeps it visible until someone calls them back — often with a small discount to close it. It's revenue sitting on the table, and the system won't let you forget it.
- Every deferred job carries an estimated value that rolls into your pipeline number.
- Reminders are automatic; the follow-up call is still your team — Meccora just makes sure it happens.
- Works alongside your existing tools — nothing to rip out, no workflow to relearn.
Up and running the same day
No installation, no integration project. Meccora works alongside whatever you use now.
Add your shop
Set your business details, services and reminder timing. Import your existing customers and vehicles from a CSV — no re-typing.
Log a service
Record the work, the cost, and the next service date. Flag anything the customer declined so it doesn't get lost.
Meccora follows up
Reminders go out automatically at 30 days, 15 days and on the due date — in the customer's language, by email or SMS.
They come back
Watch bookings, deferred work and pipeline revenue on your dashboard — and see exactly which reminders landed.
Texting your customers, without the compliance headache
Meccora's SMS is built for transactional service notifications — not mass marketing — with the consent records and opt-out handling regulators expect.
Documented consent
Verbal, web form or QR registration — each with method, timestamp and the staff member who recorded it.
STOP / START opt-out
Customers can opt out any time by reply; staff can log in-person or phone opt-outs too.
English & French
Each customer's reminders go out in their chosen language.
PIPEDA-aligned
Designed for Canadian privacy law, with a published privacy policy and terms.
Plans from $60/mo CAD
Three tiers — Starter, Professional and Enterprise — scaling with your customer count, staff logins and SMS. Every plan starts with a 14-day free trial. No credit card, no contract, and checkout shows subtotal, tax and total before you pay.
Get started freeSee full plan details when you start your trial.